01 Shipping Times & Couriers
For items coming from our warehouse, we may use USPS, UPS, or FedEx for US orders and FedEx for international orders. For items coming directly from our manufacturer, they may ship orders via USPS, UPS, or FedEx. Please allow 3-7 business days for orders to arrive.
| Method | Cost | Delivery Time | Available To |
|---|---|---|---|
| Standard | $9.99 | 3-7 business days | 48 contiguous US states |
| Expedited (UPS 2-Day) | $20 | 2 business days* | 48 contiguous US states |
| International | Rates vary at checkout | Varies by destination | Worldwide, via FedEx |
Both the $9.99 standard rate and the $20 expedited rate apply only to orders shipping within the 48 contiguous states. They do not apply to Alaska, Hawaii, Puerto Rico, Guam, or the US Virgin Islands.
*Expedited shipping is not a guaranteed service, and delivery timelines cannot be guaranteed. Orders must be placed by 2pm Central to be eligible for expedited processing. We do not ship on weekends or holidays; orders placed after the cutoff, on weekends, or on holidays begin processing the next business day.
For any special requests, like using a specific courier, email us at office@evanbrand.com.
02 Lost, Damaged, Delayed & Stolen Packages
We are not liable for any stolen packages, or any loss, damage, or delay in delivery caused by the courier or any other service provider. However, we can offer a 25% discount if you reorder.
For international orders, please note that customs clearance procedures, when required, can cause delays beyond original delivery estimates.
03 International Orders
It is the recipient's responsibility to ensure the product can be legally imported to the destination country. Customs policies vary widely from country to country; you should contact your local customs office for more information.
We are not responsible for any international fees, duties, and/or taxes you may incur. By placing an international order, you agree that international shipments are sent with duties and taxes unpaid, and that you are fully responsible for all customs duties, taxes, and carrier clearance or brokerage fees, which may equal or exceed the value of your order.
Declared value: Customs regulations require us to declare the full retail value of the items, regardless of any discounts or promotions applied to your purchase. Even if you paid a reduced price, the declared value will reflect the original retail price.
Ask us before or after you order, either way.
For special requests, like using a specific courier, email us and we'll help however we can.