Legal & Policies

Privacy Policy

How Aura Roots collects, uses, and protects your personal information when you shop with us.

01 What Do We Do With Your Information?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer's internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.

Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

02 Consent

How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting us at office@evanbrand.com or mailing us at the address below.

Mailing address

Aura Roots
2011 Anchor Lane
Austin, Texas, US 78723

03 Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

04 Shopify, Our E-Commerce Platform

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

Your data is stored through Shopify's data storage, databases and the general Shopify application. They store your data on a secure server behind a firewall.

Payment
If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data, encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction, then deleted.

PCI-DSS compliant

All direct payment gateways adhere to the standards set by PCI-DSS, as managed by the PCI Security Standards Council, a joint effort of brands like Visa, Mastercard, American Express and Discover, helping ensure the secure handling of your credit card information.

For more insight, you may also want to read Shopify's Terms of Service or Privacy Statement.

05 Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies for the information we're required to provide them for your purchase-related transactions. We recommend reading their privacy policies so you understand how your personal information will be handled.

Certain providers may be located in, or have facilities in, a different jurisdiction than either you or us. If you proceed with a transaction involving a third-party service provider, your information may become subject to the laws of the jurisdiction(s) in which that provider or its facilities are located. As an example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store's website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website's Terms of Service.

Links
When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

06 Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

How your data is encrypted

If you provide us with your credit card information, it's encrypted using secure socket layer technology (SSL) and stored with AES-256 encryption. No method of transmission over the internet is 100% secure, but we follow all PCI-DSS requirements and generally accepted industry standards.

07 Cookies

Here is a list of the cookies we use. We've listed them so you can decide whether you want to opt out of cookies or not.

CookieDurationPurpose
_session_idSessionAllows Shopify to store information about your session (referrer, landing page, etc.)
_shopify_visit30 minutes from last visitUsed by our website provider's internal stats tracker to record the number of visits
_shopify_uniqExpires midnight (relative to the visitor)Counts the number of visits to the store by a single customer
cart2 weeksStores information about the contents of your cart
_secure_session_idSessionSession security
storefront_digestIndefiniteIf the shop has a password, used to determine if the current visitor has access

08 Age of Consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

09 Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications take effect immediately upon posting to the website. If we make material changes to this policy, we'll notify you here so you're aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

10 Questions & Contact Information

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at office@evanbrand.com.

Questions about your data?

Reach our privacy compliance officer, any time.

If you'd like to access, correct, amend, or delete any personal information we have about you, or simply want more information, we're happy to help.